Termini e condizioni del servizio

These Terms of Service govern access to and use of nordal.shop, including purchases made through our online store.

By using nordal.shop or placing an order, you agree to these Terms of Service to the extent permitted by applicable law.

Nothing in these Terms limits mandatory consumer rights that cannot legally be waived.

1. Online Store

nordal.shop provides an online retail service that allows customers to browse and purchase products offered through the website.

Shopify provides the underlying e-commerce technology used to operate the store.

2. Eligibility

By using the website or placing an order, you confirm that you have the legal capacity required to enter into the relevant transaction or that you are acting with appropriate authorization.

You may not use nordal.shop for illegal or fraudulent purposes.

3. Product Information

We make reasonable efforts to provide accurate information concerning products, including descriptions, specifications, images, prices, and availability.

Actual product colors or appearance may differ slightly from digital images because of lighting, photography, screen calibration, production variations, or other reasonable factors.

Material discrepancies remain subject to applicable consumer rights.

4. Prices

Prices displayed on nordal.shop are the prices applicable when shown, subject to correction of obvious errors and applicable law.

Any applicable taxes, charges, or other amounts required to be disclosed will be handled through the website and checkout process as required.

We may change prices for future orders without prior notice.

Price changes do not retroactively alter an order already accepted unless required by law or agreed with the customer.

5. Orders

Submitting an order constitutes an offer to purchase the products included in that order.

We may review an order before acceptance.

An automated acknowledgement confirming receipt of an order does not necessarily mean that the order has been finally accepted where applicable law allows a separate acceptance stage.

6. Order Refusal or Cancellation

We may refuse or cancel an order where reasonably necessary, including in cases involving:

• Product unavailability;
• Obvious pricing errors;
• Payment authorization failure;
• Suspected fraud;
• Incorrect customer information;
• Technical errors;
• Legal or regulatory restrictions.

Where payment has already been collected for a cancelled order, the appropriate refund will be issued.

7. Payment

Customers must provide accurate and authorized payment information.

Payment processing may be provided by Shopify and/or third-party payment providers.

Customers represent that they are authorized to use the selected payment method.

8. Shipping

nordal.shop offers free standard shipping on all orders.

The estimated delivery time for standard shipping is 15–20 calendar days.

Additional details are contained in our Shipping Policy.

9. Delivery Information

Customers are responsible for supplying accurate and complete shipping information.

nordal.shop is not responsible for delays caused solely by materially incorrect or incomplete delivery details supplied by the customer, except where applicable law provides otherwise.

10. Right of Withdrawal

Consumers purchasing online in Italy generally have a statutory right to withdraw from eligible distance contracts within 14 days without giving a reason, subject to legal exceptions.

Detailed instructions are contained in our Return and Refund Policy.

11. Defective and Non-Conforming Goods

Customers retain all mandatory rights concerning defective or non-conforming products.

Depending on applicable law and the circumstances, remedies may include repair, replacement, price reduction, or termination of the contract and refund.

Nothing in these Terms excludes statutory legal guarantees.

12. Intellectual Property

Unless otherwise stated, content made available through nordal.shop, including:

• Logos;
• Website designs;
• Text;
• Graphics;
• Product presentation;
• Images owned or licensed by us;
• Layouts;
• Software-related content;

is protected by applicable intellectual property laws.

No content may be copied, reproduced, commercially exploited, distributed, modified, or republished without appropriate authorization except where permitted by law.

13. Acceptable Use

Customers must not:

• Use the website for unlawful purposes;
• Commit fraud;
• Submit false payment information;
• Attempt unauthorized access;
• Introduce malicious software;
• Scrape or extract website information unlawfully;
• Interfere with website security;
• Misrepresent identity;
• Infringe intellectual property rights;
• Harass other persons;
• Use the website in a manner that damages the service.

14. Third-Party Services

Our website may rely on or provide access to third-party services.

These may include payment processors, carriers, analytics services, and other technology providers.

Third-party services may be governed by separate terms and privacy practices.

15. Website Availability

We aim to maintain a reliable service but do not guarantee uninterrupted availability.

Website access may occasionally be interrupted due to:

• Maintenance;
• Updates;
• Security incidents;
• Technical failures;
• Network outages;
• Third-party infrastructure problems;
• Events outside our reasonable control.

16. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

In particular, nothing is intended to restrict mandatory rights granted to consumers under Italian or European Union law.

To the maximum extent legally permitted, nordal.shop will not be responsible for indirect or unforeseeable losses that were not reasonably foreseeable when the contract was formed.

17. Indemnification

To the extent permitted by applicable law, users may be responsible for losses resulting from unlawful misuse of nordal.shop or material violation of these Terms.

This provision does not reduce mandatory consumer rights.

18. Force Majeure

We will not be responsible for failure or delay caused by circumstances outside our reasonable control to the extent permitted by law.

Such circumstances may include natural disasters, severe weather, transport disruption, government measures, telecommunications failures, carrier interruptions, civil emergencies, or comparable events.

19. Privacy

Use of personal information is governed by our Privacy Policy.

By using nordal.shop, customers should review both these Terms and our Privacy Policy.

20. Severability

If a provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent legally possible.

21. No Waiver

Failure to enforce a contractual right immediately does not necessarily constitute a waiver of that right.

22. Governing Law

These Terms are governed by applicable Italian law where appropriate.

If you are a consumer, nothing in this provision deprives you of mandatory protections granted by the law applicable to you.

Any dispute-resolution or jurisdiction provision will operate subject to mandatory consumer jurisdiction rules.

23. Changes to These Terms

We may amend these Terms for future use of the website.

Changes will not improperly remove rights already acquired under an accepted order.

The current version will be published on nordal.shop.

24. Contact

Questions about these Terms may be sent to:

nordal.shop
Email: info@nordal.shop