Informativa legale

1. Website Identification

This website is operated under the commercial name:

nordal.shop

Website users and customers may contact nordal.shop using:

Email: info@nordal.shop

This Legal Notice applies to the use of nordal.shop and should be read together with our Terms of Service, Privacy Policy, Return and Refund Policy, and Shipping Policy.

2. Purpose of the Website

nordal.shop operates as an e-commerce website through which customers may browse products, obtain product information, place orders, make payments using available payment methods, and access customer service.

The website is powered by Shopify.

3. Applicable Consumer Protection

Where customers qualify as consumers under applicable Italian or European Union law, all mandatory consumer rights continue to apply.

No statement contained in this Legal Notice or another nordal.shop policy is intended to exclude or restrict rights that cannot lawfully be waived.

4. Accuracy of Information

nordal.shop makes reasonable efforts to ensure that information displayed on the website is accurate and current.

However, website information may occasionally contain:

• Typographical errors;
• Technical inaccuracies;
• Pricing errors;
• Product-description errors;
• Availability inaccuracies;
• Display differences.

Where an error materially affects an order, it will be handled in accordance with applicable law.

5. Product Images

Product images are provided to help customers understand the products offered.

Colors, textures, proportions, or other visual characteristics may appear differently depending on photography, lighting, display settings, device type, manufacturing variations, or other technical conditions.

This provision does not affect customer rights where goods fail to conform to the contractual description.

6. Prices and Payments

Product prices are displayed through nordal.shop.

Applicable taxes and other mandatory price information will be handled and disclosed as required by applicable law.

Payments may be processed using Shopify and/or third-party payment service providers.

7. Intellectual Property

Unless otherwise stated, website materials and content lawfully owned or licensed by nordal.shop are protected by applicable intellectual property laws.

Protected materials may include:

• Website design;
• Logos;
• Branding;
• Written content;
• Graphics;
• Product presentation;
• Images;
• Layout;
• Software-related elements.

Unauthorized copying, reproduction, distribution, modification, republication, or commercial use is prohibited except where permitted by law or authorized by the relevant rights holder.

8. Third-Party Intellectual Property

Certain trademarks, product names, images, payment marks, software elements, and other materials may belong to their respective owners.

Reference to a third-party trademark does not necessarily imply sponsorship or endorsement unless expressly stated.

9. Website Use

Users may access nordal.shop for lawful personal and commercial transaction purposes consistent with our Terms of Service.

Users must not:

• Attempt unauthorized access;
• Circumvent website security;
• Upload malicious software;
• Interfere with website functionality;
• Commit payment fraud;
• Misrepresent identity;
• Use automated systems unlawfully;
• Infringe intellectual property rights;
• Use the website for illegal purposes.

10. External Services

nordal.shop may use third-party services to support website operation.

These may include:

• Shopify;
• Payment service providers;
• Logistics providers;
• Delivery carriers;
• Analytics providers;
• Security providers;
• Customer support tools.

Use of some third-party services may also be governed by the provider's applicable terms and privacy practices.

11. External Links

The website may contain links to third-party websites.

Third-party websites are independently operated, and nordal.shop does not control their content, availability, security, or privacy practices.

Users should review the applicable third-party terms and policies before using those services.

12. Liability

Nothing in this Legal Notice excludes liability that cannot legally be excluded.

Subject to mandatory consumer law, nordal.shop is not responsible for losses resulting solely from circumstances outside its reasonable control or from unlawful misuse of the website by a user.

Mandatory consumer remedies remain unaffected.

13. Website Availability

nordal.shop does not guarantee that access to the website will always be uninterrupted.

Temporary interruptions may occur because of:

• Maintenance;
• Security updates;
• Hosting problems;
• Internet failures;
• Software updates;
• Infrastructure failures;
• Events outside reasonable control.

We may modify or update website functionality where reasonably necessary.

14. Privacy

Personal information processed through nordal.shop is handled according to our Privacy Policy and applicable privacy legislation.

Our Privacy Policy explains how personal information may be collected and processed and describes relevant privacy rights.

15. Cookies

nordal.shop may use cookies and similar technologies for website functionality, security, customer preferences, analytics, and other legally permitted purposes.

Where consent is required for non-essential cookies, appropriate consent mechanisms should be used in accordance with applicable requirements.

16. Consumer Rights

Customers purchasing goods online may have statutory rights including rights concerning:

• Withdrawal from qualifying distance contracts;
• Refunds;
• Defective goods;
• Non-conforming goods;
• Delivery;
• Unfair contractual terms;
• Privacy and personal information.

Our policies must be interpreted consistently with mandatory Italian and European Union consumer protection law.

17. Complaints

Customers who experience a problem should first contact:

info@nordal.shop

Please include sufficient information to identify the order and explain the issue.

We will make reasonable efforts to review customer complaints and provide an appropriate response.

18. Dispute Resolution

Where applicable law provides consumers with access to alternative dispute resolution or other statutory complaint procedures, nothing in this Legal Notice prevents a customer from exercising those rights.

Customers also retain the right to pursue remedies before competent authorities or courts where applicable.

19. Governing Law

This website and transactions through nordal.shop are subject to applicable Italian and European Union law where relevant.

For consumers, any choice-of-law or jurisdiction provision must not deprive the consumer of mandatory protections available under applicable law.

20. Amendments

nordal.shop may update this Legal Notice to reflect:

• Changes in website operation;
• Changes in services;
• Changes in business practices;
• Legal or regulatory developments;
• Technical changes.

The latest version published on nordal.shop will apply prospectively, subject to rights already acquired under existing transactions.

21. Contact Information

For questions concerning this Legal Notice, website use, customer rights, or other legal enquiries relating to nordal.shop:

nordal.shop
Email: info@nordal.shop